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Storefront cannot be upgraded because the following folders are in use

Hello Users,

I have noticed this error very frequently while upgrading storefront from 2203 LTSR CU2 to 2203 LTSR CU3 version.

Storefront cannot be upgraded because the following folders are in use by another program. Close the program and try again:

C:\inetpub\wwwroot\Citrix\apps\App_Data

undefined

Here is quite easy solution to handle this.

Answer:

1. Open Task Manager

2. Find the process Explorer.exe

3. Kill the process

4.  as explorer.exe is stopped, we would not be able to browse to the path through explorer

5. in Task manager -- Under File-- Run new Task

6. Enter the path for storefront binary -- Run the Installer.

7. Storefront installation should work fine now.

8. Post upgrade start the explorer.exe process from Task manager-- under file -- Run new Task

9. Reboot the machine and test the storefront application afterwards.

Everything should work fine :)

Thanks

Amit Gupta

Procedure for Upgrading CVAD from 1912 to 2203 CU1 with differ-2 scenarios

Here is step by Step procedure for upgrading Virtual apps and Desktop environment from 1912 to 2203 CU1.

 

Scenario Covered:

1. SQL Server requirements and how to do DB upgrade activity

2. Upgrade OS on Citrix application Servers.

SQL Part: in short if you are running 1912 Site DB on SQL Server 106 SP2 or any higher version then you dont need to take action since 2203 CU1 minimum DB requirements is SQL Server 2016 SP2 (Express, Standard, and Enterprise Editions.).

in case you are running old then minimum SQL version . 

more details refer to Citrix live docs https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2203-ltsr/system-requirements.html

Please follow below procedure. 

1. Setup supported Sql Server 

2. move DB connection to new SQL Server (https://ittechyminds.com/index.php?controller=post&action=view&id_post=16)

3. Upgrade ExpressLocalDB on Delivery controllers (https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2203-ltsr/upgrade-migrate/upgrade.html#replace-sql-server-express-localdb)

4. upgrade the Citrix site to 2203 CU1 now :)

 

Citrix license Server is quite simple to change:

1. Setup new Server 2202 OS

2. Install Citrix license 2203 CU1 or 2 application on Server

3. allocate and install license to new Server

4. change config in Citrix application to new license Server (Site, PVS, App layering and PVS as applicable).

Upgrade OS from 2012 , 2016 or 2019 to 2203 Server Citrix Storefront controllers.

1. 1912 CUX don't support 2203 Server OS.

2. Upgrade Storefront to 2203 CU1 or 2 from 1912 CUX version.

3. Setup Server with 2203 OS.

4. Install 2203 CU1 or 2 Storefront application on these Server

5. Join new 2003 Server to Server Group.

6. Make changes in NetScaler for new Servers.

7. ensure config is replicated to new Servers.

8. Verify new Storefront Servers are working as expected

9. Remove 2019 Os Delivery controllers from Server Group.

10. Verify everything is working fine internally and externally if used.

11. Decom old Servers.

 

 

Upgrade OS from 2012 , 2016 or 2019 to 2203 Server Citrix Delivery controllers.

1. 1912 CUX don't support 2203 Server OS.

2. Upgrade Site to 2203 CU1 or 2 from 1912 CUX version.

3. Setup Server with 2203 OS.

4. Install 2203 CU1 or 2 delivery controller on these Server

5. Join new 2003 Server to Site.

6. Make changes in storefront for delivery controllers , STA and STA on netscalers if used.

7. verify VDA are getting registered to new DDC and make registry changes for VDA

8. once all the VDAs are enrolled to new DDC Servers.

9. Remove 2019 Os Delivery controllers from Site

10. Verify everything is working fine internally and externally if used.

11. Decom old Servers.

 

 

Profile Settings are not saving in Citrix at second login

Hello Admin,

Here are some troubleshooting Tips for handling the profile Sync Issue. 

Problem Statements: Profile Setting is not saving at second login.

Technology used: Fslogix , Citrix UPM (multi Write back )and Citrix WEM

Way to troubleshoot.

1. Check the Fslogix Exclusions in redirection.xml for if any application folder is not synching

2. Check registry setting for HKLM\Polices\Citrix\user profile manager (ensure there is not inclusion or exclusions setting) only should have processed group setting and basic setting in user profile manager root.

3. reason could be if you used profile manager from WEM before deploying Fslogix and UPM for multi-Write back again so these old settings are not removed or overwritten after redeploying UPM.

4. once ensured all the above issues are fixed then try chnaging the setting and monitor.

it should work after making above listed changes.

Thanks

Admin

 

Avoid High CPU usage and Optimize Adobe in RDS environment

Hello Citrix Admin,

CPU is always bottle neck for many of the RDS environment and it has been noticed that Adobe reader or DC or Pro are main culprit contender for this. here are well tested config with RDS 2019 environment for Adobe Acrobat reader which saves lots of CPU from adobe process side.

1. Update your application to 2020.013.20064

All HKLM Registry Keys (you can tweak the setting based on version (DC or 11.0 ot 10.0) so dont forget to replace according to your product.

SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bEnableContextualTips" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bEnableContextualToolbar" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bFavoritesFeaturesLockDown" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bFindMoreWorkflowsOnline" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bOrganizePagesFromThumbnails" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bProtectedMode" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bPurchaseAcro" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bShowEbookMen" type="REG_DWORD" value="00000001"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bShowRhpToolSearch" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bToggleDCAppCenter" type="REG_DWORD" value="00000001"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bToggleFTE" type="REG_DWORD" value="00000001"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" name="bUsageMeasurement" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" name="bBoxConnectorEnabled" type="REG_DWORD" value="00000001"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" name="bDropboxConnectorEnabled" type="REG_DWORD" value="00000001"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" name="bGoogleDriveConnectorEnabled" type="REG_DWORD" value="00000000"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" name="bToggleAdobeDocumentServices" type="REG_DWORD" value="00000001"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" name="bToggleDocumentCloud" type="REG_DWORD" value="00000001"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" name="bToggleWebConnectors" type="REG_DWORD" value="00000001"
SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" name="bUpdater" type="REG_DWORD" value="00000000"
Software\Wow6432Node\Adobe\Acrobat Reader\DC\Installer" name="DisableMaintenance" type="REG_DWORD" value="00000001"
SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader" name="bShowSignMenu" type="REG_DWORD" value="00000000"

HKUser Keys
Software\Adobe\Acrobat Reader\DC\AutoSaveDocs" name="bAutoSaveDocsEnabled" type="REG_DWORD" value="00000000"
Software\Adobe\Acrobat Reader\DC\AVDisplay" name="bUse2DGPUf" type="REG_DWORD" value="00000000"
Software\Adobe\Acrobat Reader\DC\Originals" name="bAntialiasImages" type="REG_DWORD" value="00000000"
Software\Adobe\Acrobat Reader\DC\Originals" name="bAntialiasGraphics" type="REG_DWORD" value="00000000"
Software\Adobe\Acrobat Reader\DC\Originals" name="bAntialiasText" type="REG_DWORD" value="00000000"
Software\Adobe\Acrobat Reader\DC\Originals" name="iAntialiasThreshold" type="REG_DWORD" value="00000000"
Software\Adobe\Acrobat Reader\DC\Originals" name="benableDDR" type="REG_DWORD" value="00000000"

3. Use Citrix WEM Clamping rule for RdrCEF process to 2% so this process does not take much cpu 

Thanks

Certified: CCA-XenApp/XenDesktop/XenServer/CEM/SD-WAN/Sharefile/CCA-VAD-MA/CC-VAD-CC/CC-SP/Citrix Applayering

Google Cloud Architect, MCSE, ITIL, Vmware Certified , AWS Fundamentals. AWS Practitioner

Microsoft certified - Enterprise Cybersecurity Fundamentals & Planning for Security Incident response.

ControlUp Certified, IGEL Professional Certified. 

https://www.linkedin.com/in/amit-gupta-5321a527/

How to deploy MS Teams & Onedrive in RDS Session

Hello Citrix Admin,

Many of the orgnizations are in the race of deploying MS products in RDS environment.

Here is the procedure for rolloing out MS Team and OneDrive in Citrix environment.

1. Download the latest MS Teams MSI from Microsoft https://docs.microsoft.com/en-us/microsoftteams/msi-deployment

2. Exclude MS Teams and onedrive from office 365 deployment package if you are putting complete office suits on Server otherwise onedrive and team will get installed on User mode.

3. Goal is to deploy one drive and ms teams in machine based installation.

4. Install Teams with this parameters:

   msiexec /i <path_to_msi> /l*v <install_logfile_name> ALLUSER=1 ALLUSERS=1

5. Download OneDrive and install it with this parameter:
   OneDriveSetup.exe /allusers

6. Added run once registry key in user hive for onedrive to apply once only.

7. if you notice MS teams crashing on Servers the add Teams process in Citrix Hooks and should be fine (mostly seen with 2016 OS).

8. Restart the master image if you are using PVS or act accordingly 

9. push the image to Production Server and you should be able to see team and onedrive execution path from c:\program file x86\.... or c:\program file directory based on 32 or 64 bit client deployment.

Please feel free to write back to me in case of any further query.

Note: please ensure you are using FSlogix for best user experience.

Thanks

Amit (webadmin)

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