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Storefront cannot be upgraded because the following folders are in use

Hello Users,

I have noticed this error very frequently while upgrading storefront from 2203 LTSR CU2 to 2203 LTSR CU3 version.

Storefront cannot be upgraded because the following folders are in use by another program. Close the program and try again:

C:\inetpub\wwwroot\Citrix\apps\App_Data

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Here is quite easy solution to handle this.

Answer:

1. Open Task Manager

2. Find the process Explorer.exe

3. Kill the process

4.  as explorer.exe is stopped, we would not be able to browse to the path through explorer

5. in Task manager -- Under File-- Run new Task

6. Enter the path for storefront binary -- Run the Installer.

7. Storefront installation should work fine now.

8. Post upgrade start the explorer.exe process from Task manager-- under file -- Run new Task

9. Reboot the machine and test the storefront application afterwards.

Everything should work fine :)

Thanks

Amit Gupta

Procedure for Upgrading CVAD from 1912 to 2203 CU1 with differ-2 scenarios

Here is step by Step procedure for upgrading Virtual apps and Desktop environment from 1912 to 2203 CU1.

 

Scenario Covered:

1. SQL Server requirements and how to do DB upgrade activity

2. Upgrade OS on Citrix application Servers.

SQL Part: in short if you are running 1912 Site DB on SQL Server 106 SP2 or any higher version then you dont need to take action since 2203 CU1 minimum DB requirements is SQL Server 2016 SP2 (Express, Standard, and Enterprise Editions.).

in case you are running old then minimum SQL version . 

more details refer to Citrix live docs https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2203-ltsr/system-requirements.html

Please follow below procedure. 

1. Setup supported Sql Server 

2. move DB connection to new SQL Server (https://ittechyminds.com/index.php?controller=post&action=view&id_post=16)

3. Upgrade ExpressLocalDB on Delivery controllers (https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2203-ltsr/upgrade-migrate/upgrade.html#replace-sql-server-express-localdb)

4. upgrade the Citrix site to 2203 CU1 now :)

 

Citrix license Server is quite simple to change:

1. Setup new Server 2202 OS

2. Install Citrix license 2203 CU1 or 2 application on Server

3. allocate and install license to new Server

4. change config in Citrix application to new license Server (Site, PVS, App layering and PVS as applicable).

Upgrade OS from 2012 , 2016 or 2019 to 2203 Server Citrix Storefront controllers.

1. 1912 CUX don't support 2203 Server OS.

2. Upgrade Storefront to 2203 CU1 or 2 from 1912 CUX version.

3. Setup Server with 2203 OS.

4. Install 2203 CU1 or 2 Storefront application on these Server

5. Join new 2003 Server to Server Group.

6. Make changes in NetScaler for new Servers.

7. ensure config is replicated to new Servers.

8. Verify new Storefront Servers are working as expected

9. Remove 2019 Os Delivery controllers from Server Group.

10. Verify everything is working fine internally and externally if used.

11. Decom old Servers.

 

 

Upgrade OS from 2012 , 2016 or 2019 to 2203 Server Citrix Delivery controllers.

1. 1912 CUX don't support 2203 Server OS.

2. Upgrade Site to 2203 CU1 or 2 from 1912 CUX version.

3. Setup Server with 2203 OS.

4. Install 2203 CU1 or 2 delivery controller on these Server

5. Join new 2003 Server to Site.

6. Make changes in storefront for delivery controllers , STA and STA on netscalers if used.

7. verify VDA are getting registered to new DDC and make registry changes for VDA

8. once all the VDAs are enrolled to new DDC Servers.

9. Remove 2019 Os Delivery controllers from Site

10. Verify everything is working fine internally and externally if used.

11. Decom old Servers.

 

 

Citrix SIA Service (Citrix Secure Internet Access)

Hello,

Citrix SIA is one Saas cloud based Service from Citrix Vendor.  SIA ensures protection to Web & Saas base applications. when we say Web and Saas Apps means all the internet traffic which is going in or out from client machine.

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                                              Diagram from Citrix Docs

 

Citrix SIA Service consist of following components working under one Umbrella.

1. Secure Web Gateway

2. Firewall

3. CASB (Cloud Access security Broker)

4. DLP (Data Loss prevention)

5. Sandox 

6. Malware Protection.

Citrix deliver a SASE Architecture. (Secure Access Service Edge) where All the Services are delivered via one Vendor with tight integration  Citrix CVAD, SD-WAN, Citrix Workspace Secure Access and third party SD-WAN solutions , Splunk, Microsoft CAS other security products.

Citrix SIA qualities which makes it different from other vendors solutions.

1. Comprehensive security :- web Gateway, Firewall, CASB, DLP, IDP,malware protection, SSL Packet inspection.

2. Unified managment : Single Vendor solution and tight integration with SD-WAN, CVAD, Analytics and CSWA .

3. single phase architecture

4. 100 plus Point of presense

5. 10 Plus malware engine feeds : best 10 security feeds under one price umbrella.

6. Higher performance (Auto Scale in)

7. Dedicated instance per customer. 

Few benefits of SASE 

1. Single Vendor solution which reduces resolution time

2. better managebility

3. Lower down the cost of solution

4. better performance

5. lower down the handling time 

6. less complexity

We will be publishing another article for explaning each Citrix SIA Component deeply.

thanks for reading and keep studying.

Thanks

Amit Gupta

 

Profile Settings are not saving in Citrix at second login

Hello Admin,

Here are some troubleshooting Tips for handling the profile Sync Issue. 

Problem Statements: Profile Setting is not saving at second login.

Technology used: Fslogix , Citrix UPM (multi Write back )and Citrix WEM

Way to troubleshoot.

1. Check the Fslogix Exclusions in redirection.xml for if any application folder is not synching

2. Check registry setting for HKLM\Polices\Citrix\user profile manager (ensure there is not inclusion or exclusions setting) only should have processed group setting and basic setting in user profile manager root.

3. reason could be if you used profile manager from WEM before deploying Fslogix and UPM for multi-Write back again so these old settings are not removed or overwritten after redeploying UPM.

4. once ensured all the above issues are fixed then try chnaging the setting and monitor.

it should work after making above listed changes.

Thanks

Admin

 

How to Collect debug logs for CEM

Hello Admin,

Here are some notes on how to collect logs from mobile device regard to CEM.

How to generate the device side logs:

Follow the Vendor Article for same - https://support.citrix.com/article/CTX228190

 

How to Install and Collect ADB logs on android device:  Article to follow https://support.citrix.com/article/CTX232375

 

Collect logs from MACOS: https://support.apple.com/guide/console/find-log-messages-and-activities-cnslbf30b61a/mac

 

Thanks

Admin

 

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